Your dock, their truck, a broker, a port. Baton keeps every hour of it in one place, so nothing gets booked twice and nothing gets
dropped between companies.
Each step on its own is easy. It’s the gaps between them: a door booked twice, a truck that’s late, a broker who heard last, and
nobody sure who has what.
080910111213141516171819
Dock door D-07 ×2 Booked twice
Truck TR-11Two hours late
Customs broker ? ? ? Who has this?
So here’s one Thursday morning at Northgate Freight, a sample company, in Baton.
09:12MONA NEEDS THREE DOORS FOR THE AFTERNOON
Seeeverythingyourun,inoneview.
Doors, trucks, forklifts and yards as rows of hours, with your partners’ free time beside them. When something’s held, it’s held.
Nobody can book over it.
REFUSEDnothing written
Hold 3 doors · Thu 12 Nov, 14:00–16:00
North bank holds 12 of 12 doors, 15:00–16:00.
NF-2203Nile Bottling5 doors
NF-2207Delta Foods4 doors
NF-2210Cairo Cold Chain3 doors
WHAT FITS INSTEAD
17:00–19:00 · North bankSame 3 doors, 2 hours later
Pencil 17:00–19:00
Held is held.
Two people can press at the same moment. One gets it. The other is told why.
Pencil now, confirm later.
A pencil keeps the hours until the time you set, then lets them go by itself.
Refused, with a way forward.
You see who holds the hours and what fits instead, and nothing is written.
10:20FORTY PALLETS HAVE TO REACH ALEXANDRIA TONIGHT
Laythejoboutonce.Batonfindsthestartthatfits.
Name the steps and who carries each one. Companies share free and busy, never their bookings. Until a company says yes, its step
stays amber, and stays yours to chase.
3Line-haul to Alexandria Delta Trucking · Accepted
3bCustoms, beside line-haul Fast Clear Brokers · Asked 10:20
4Port handover Alex Port Terminal · Asked 10:20
5Return empties Sinai Haulage · Not asked yet
10:22DELTA TRUCKING LETS GO
“Truckoff theroad.”
121416182022
Dock crew A
Delta Trucking
Sinai Haulage
Alex Port Terminal
Same hours, next carrier. The dock and the port have nothing to change.
Delta Trucking took back step 3.
Mona passed it to Sinai Haulage, by WhatsApp.
Karim accepted. Same hours, 16:00–20:00.
Nine minutes, and nobody re-planned the job.
And if nobody answers at all, it doesn’t sit in someone’s inbox.
ASKWhatsApp to Karim Fathy
45 min
REMINDSMS to the dispatch desk
1 h more
PASS ONRamses Freight Lines, same times
10:45KARIM DOESN’T HAVE BATON
Yourpartners don’tneed anaccount.
One message, one link. Karim sees one step and Sinai’s own hours, and nothing else of yours. A code to the phone on file shows the
answer is real.
10:52 · The message10:53 · One step, their own hours10:58 · Answered, with a code
Each company hears the way it already works.
WhatsApp or SMSOne message carrying the link.
EmailThe link, in their inbox.
A link pageShare it any way you like.
Their own systemConnected, so they answer there.
Your staffCall them, then enter the answer.
10:58ENTRY 0418
Everyhandover,ontherecord.
Who held what, when, who agreed and how they answered. Each entry is sealed to the one before it, so the past can’t be quietly
changed. When a customer disputes a delivery, you give them the proof.