Your dock, their truck, a broker, a port. Baton keeps every hour of it in one place, so nothing gets booked twice and nothing gets dropped between companies.

NF-2207 Delta Foods export · 40 pallets chilled · Cairo to Alexandria port NF-2207 · THU 12 → FRI 13 NOV

  • held
  • asked
  • someone else
  • let go

Sample data

WHERE IT GOES WRONG

Each step on its own is easy. It’s the gaps between them: a door booked twice, a truck that’s late, a broker who heard last, and nobody sure who has what.

So here’s one Thursday morning at Northgate Freight, a sample company, in Baton.

09:12 MONA NEEDS THREE DOORS FOR THE AFTERNOON

Doors, trucks, forklifts and yards as rows of hours, with your partners’ free time beside them. When something’s held, it’s held. Nobody can book over it.

The Baton board for November: doors, trucks, forklifts and partners as rows of hours, with Thursday the 12th open. The Baton board for Thursday the 12th, hour by hour.

REFUSEDnothing written

Hold 3 doors · Thu 12 Nov, 14:00–16:00

North bank holds 12 of 12 doors, 15:00–16:00.

  • NF-2203 Nile Bottling 5 doors
  • NF-2207 Delta Foods 4 doors
  • NF-2210 Cairo Cold Chain 3 doors

WHAT FITS INSTEAD

17:00–19:00 · North bankSame 3 doors, 2 hours later

Pencil 17:00–19:00

  • Held is held.

    Two people can press at the same moment. One gets it. The other is told why.

  • Pencil now, confirm later.

    A pencil keeps the hours until the time you set, then lets them go by itself.

  • Refused, with a way forward.

    You see who holds the hours and what fits instead, and nothing is written.

10:20 FORTY PALLETS HAVE TO REACH ALEXANDRIA TONIGHT

Name the steps and who carries each one. Companies share free and busy, never their bookings. Until a company says yes, its step stays amber, and stays yours to chase.

NF-2207 Sample data Delta Foods export · 40 pallets chilled

  • held
  • asked
  • someone else
  • free
  • not asked yet

Sample data

  1. 1 Pick & pack Northgate warehouse · Accepted
  2. 2 Load at D-07 Dock crew A · Accepted
  3. 3 Line-haul to Alexandria Delta Trucking · Accepted
  4. 3b Customs, beside line-haul Fast Clear Brokers · Asked 10:20
  5. 4 Port handover Alex Port Terminal · Asked 10:20
  6. 5 Return empties Sinai Haulage · Not asked yet

10:22 DELTA TRUCKING LETS GO

  1. Delta Trucking took back step 3.
  2. Mona passed it to Sinai Haulage, by WhatsApp.
  3. Karim accepted. Same hours, 16:00–20:00.

Nine minutes, and nobody re-planned the job.

And if nobody answers at all, it doesn’t sit in someone’s inbox.

  1. ASK WhatsApp to Karim Fathy
  2. 45 min
  3. REMIND SMS to the dispatch desk
  4. 1 h more
  5. PASS ON Ramses Freight Lines, same times

10:45 KARIM DOESN’T HAVE BATON

One message, one link. Karim sees one step and Sinai’s own hours, and nothing else of yours. A code to the phone on file shows the answer is real.

10:52 · The message
A WhatsApp message from Northgate Freight asking Sinai Haulage for one step, with a link to open it.
10:53 · One step, their own hours
The link page: one step and Sinai’s own Friday, with Accept, Another time and Can’t do it.
10:58 · Answered, with a code
The link page after answering: accepted, recorded at 10:58 and checked with a code.

Each company hears the way it already works.

  • WhatsApp or SMS One message carrying the link.
  • Email The link, in their inbox.
  • A link page Share it any way you like.
  • Their own system Connected, so they answer there.
  • Your staff Call them, then enter the answer.

10:58 ENTRY 0418

Who held what, when, who agreed and how they answered. Each entry is sealed to the one before it, so the past can’t be quietly changed. When a customer disputes a delivery, you give them the proof.

NF-2207 · recordentry 0418

Sinai Haulage accepted step 5Return empties · Fri 13 Nov, 06:00–09:00

WHO
Karim Fathy, dispatch lead, for Sinai Haulage
HOW
WhatsApp, then the link page
WHEN
Thu 12 Nov 2026 · 10:58:14 · Cairo
PROOF
Code to +20 100 ••• 4417, matched at 10:58:09
ASKED
10:45 by Mona Samir · opened 10:52

SEALED TO THE ENTRY BEFORE IT

0417 · asked step 54b1f…a7 0418 · this answer7e3a…c9

WHO HELD DOOR D-07 ON TUE 10 NOV?

Three bookings: NF-2201 in the morning, NF-2207 after lunch, and NF-2210, a partner’s, until 17:30.

NOT A FREIGHT COMPANY?

Nothing is built in. Each company names things the way its floor does, and Baton speaks those words on every screen, alert and message.

The same concepts in three companies’ own words
Northgate Freight Northgate Freight and docks Kestrel Lift Hire Kestrel Crane hire Nile Radio Nile Radio Radio rental
WHAT YOU RUN Dock door Crane Radio case
THE WORK Booking Hire Order
EACH STAGE Step Stage Prep step
SMALLEST HOLD 30 min 1 day 1 hour
ONE JOB Pick & pack → load → line-haul → port → return emptiesInspect → load out → transport → erect → returnProgramming → charging → delivery → return
  1. 6 Alex Port Terminal Port handover Thu 20:00–22:00 Held
  2. 5 Fast Clear Brokers Customs Thu 16:00–19:00 Held
  3. 4 Sinai Haulage Line-haul, return empties Thu 16:00–20:00, Fri 06:00–09:00 Held
  4. 3 Delta Trucking Let go at 10:22 Same hours, next carrier Let go
  5. 2 Dock crew A Load at D-07 Thu 14:00–16:00 Held
  6. 1 Northgate warehouse Pick & pack Thu 12:00–14:00 Held

12:00 THE JOB STARTS. EVERY STEP IS HELD.

Pick a job that crosses three companies. We’ll set it up in your words and run it with you.

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